You may also receive a message "Instant search encountered a problem while trying to display search results. Modifying your query may resolve this problem" or "Outlook cannot perform your search."As an IT admin, you may want to provide Mac users in your organization with a standard set of preferences for Outlook in either of the following ways: Set a default preference, which users can change. Force a particular preference, which users can’t change. Select the email folder where you will search emails by the specific date range, put the cursor into the Instant Search box to activate the Search Tools, and then click Search > Search Tools > Advanced Find. In the opening Advanced Find dialog box, please go the Advanced tab, and (see screenshot below): (4) Click the Add. Review the users Sync Issues mail folder for errors.
![]() ![]() Microsoft Outlook Not Able To Search Emails Mac Users InCheck the service health page for progress updates. From there, you can search for a specific app.Under Service health, go to View the service health.If there is an indication that ExchangeOnline service is degraded, email delivery might be delayed for your organization, and CompanyName service engineers are already working to restore service. The following video gives a brief overview of the tools available to you.Admin appears only to Office 365 administrators.Can't find the app you're looking for? From the app launcher, select All apps to see an alphabetical list of the Office 365 apps available to you. How ro get fortnite for free on mac or widowsTo get there, do the following:Where to sign in to Office 365 for business with your work or school account.Select the app launcher icon in the upper-left and choose Admin.If you're an Office 365 Small Business admin, do the following to find message trace:Go to Admin > Service settings > Email, calendar, and contacts.Under Email troubleshooting, click Troubleshoot message delivery.Run a message trace and view delivery details of messages sent in the last weekBy default, message trace is set to search for all messages sent or received by your organization in the past 48 hours. Open the message trace toolIf you're an Office 365 Midsize Business, Office 365 Business, or Office 365 Enterprise admin, you access and run the message trace tool through the Exchange admin center. Getting detailed information about a specific message lets you efficiently answer your user's questions, troubleshoot mail flow issues, validate policy changes, and can prevent you from needing to contact technical support for assistance. The message trace feature lets you follow messages as they pass through your Exchange Online service. Use message trace for in-depth email delivery troubleshooting - 15 minutesSometimes an email message gets lost in transit, or it can take a lot longer than expected for delivery, and your users can wonder what happened. Because data about older messages is stored in a different database, message traces for older messages can take up to an hour. View the results of a message trace that is greater than 7 days oldMessage traces for items more than 7 days old are only available as a downloadable. To fix the problem, follow the instructions in the How to fix it section.To search for a different message, you can click the Clear button on the message trace page, and then specify new search criteria. Typical messages are marked Delivered under the status column.To see details about a message, choose the message and select ( Details).Details appear with an explanation of what happened to the message. However, to troubleshoot a specific user's mail delivery issue, you want to scope the message trace results to that user's mailbox and the time frame that they expected to receive the message.From the Date range menu, choose the date range that is closest to the time that the missing message was sent.Use Add sender and Add recipient to add one or more senders and recipients, respectively.The message trace results page shows all the messages that match the criteria that you selected. This report can give you a general idea about what is happening with mail flow in your organization. ![]()
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